Terms of Service

Effective Date: 10 – 4 – 2025

Welcome to RIWAAYAT COLLECTIVE. By accessing or using our website and purchasing our jewelry, you agree to comply with the following Terms of Service. Please read them carefully before using our services.

1. Eligibility

  • You must be at least 18 years old to place an order on our website.

  • By using this website, you confirm that you have the legal authority to enter into a binding agreement.

2. Products & Services

  • We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, design, or size may occur due to photography or screen settings.

  • All jewelry is subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as applicable.

  • Payments must be made through our authorized payment gateways (e.g., Razorpay, PayU, or others as integrated).

  • We are not responsible for delays or errors caused by third-party payment providers.

4. Shipping & Delivery

  • Orders are shipped within [X] business days of confirmation, subject to product availability.

  • Delivery timelines are estimates and may vary depending on location and courier services.

  • We are not liable for delays caused by third-party courier partners or unforeseen circumstances.

5. Returns & Exchanges

  • We accept returns/exchanges only if:

    • The item is unused, unworn, and in original packaging.

    • A return request is raised within [X days] of delivery.

  • Certain items (such as customized or personalized jewelry) are non-returnable and non-refundable.

  • Refunds will be processed to the original payment method within [X working days] after approval.

6. Intellectual Property

  • All content on this website, including designs, images, text, and logo (“RIWAAYAT COLLECTIVE”), is our intellectual property.

  • You may not reproduce, copy, or distribute our content without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Jewelry requires care; we are not responsible for damage due to mishandling, exposure to chemicals, or wear and tear.

8. User Responsibilities

When using our website, you agree not to:

  • Misuse the website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the website’s functionality or security.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or services.

10. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City, India].

11. Amendments

We may update these Terms of Service from time to time. Changes will be posted on this page, and continued use of our website constitutes acceptance of such changes.

12. Contact Us

For questions about these Terms, please contact us at:

RIWAAYAT COLLECTIVE
Email: riwaayat.collective1@gmail.com